Thank you for your interest in our handmade leads and leashes! EVERY PENNY of profits from lead sales goes directly to the care and comfort of our rescue dogs. We are an all-volunteer organization dedicated to making a difference in the lives of these loving animals.
All items are made from genuine horse bridle material and are very sturdy. All components are of the highest quality, so you will be able to use your lead for years to come.
We accept PayPal, Master Card and Visa.
If you choose to pay via e-check through PayPal, you have to wait until your check clears for your items to be shipped.
Nevada residents are charged 8.25% sales tax during the payment process.
We ship all purchases within 4 business days of payment unless otherwise noted. Custom or very large orders can take up to ten days to ship (usually much less). Occasionally, we will need to place an order for specific materials to complete your custom order, which will delay shipping. If this is the case, we will notify you.
SSRI uses USPS Priority mail as our default shipping. If you would prefer a shipping upgrade or shipping insurance, please contact us by email before placing your order.
We will ship worldwide, but we are not responsible for any customs charges you incur with your purchase. We will charge actual shipping costs for international purchases.
REFUNDS AND EXCHANGES
If you are not happy with your purchase, please contact us by email to make arrangements for a refund. The item must be in its original condition and unused. Returns must be made within the first two weeks of receipt of item. Shipping costs will not be refunded.
Custom orders are not returnable unless there is a defect in workmanship or error on our part. Discounted or sale items are not returnable.
Buyer will pay all return shipping charges. Springer Spaniel Rescue, Inc. is not responsible for items lost in the mail.
If you are a store or business and are interested in carrying our leashes, please contact us to discuss wholesale pricing. It is required that you have a resale number and an actual brick-and-mortar or online business.
Have an idea for a special lead or splitter that you don’t see in our store? We can work with you to try to create just what you want. Please contact Mary Kay at firstname.lastname@example.org to talk about your ideas. Custom orders will need to be paid for through PayPal.